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Order Tracking

Jewelry Care

ORDER TRACKING & STATUS

You can check the status of your order anytime by simply logging into your account and clicking on the Order History and the order number you would like to track.

If your order states “Pending”, your order has been received and is being processed by our warehouse. If your order has “Shipped” you will see a delivery tracking number.

CHANGE OR CANCEL YOUR ORDER

Please take care to ensure that all your information is correct when placing your order. Because we do our best to ensure your order is shipped very fast, once an order is received, unfortuantley we are unable to make changes or cancel your order.

ADD ITEMS TO AN ORDER JUST PLACED

Unfortunately we cannot add items to an existing order. Please place a new order for the item(s) you wish to add. We will try our best to make sure it is shipped out with your previous order or waive shipping charges on the new order you wish to place.

Email us at [email protected] if you wish to combine your orders together for shipment. Please be sure to quote your original order number too.

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