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EARRINGS MADE TO MOVE WITH YOUORDER $140 OR MORE TO UNLOCK COMPLIMENTARY GIFTS IN YOUR SHOPPING BAG FREE USA DELIVERY ALWAYS

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Ordering & Payments

ADORNMONDE 12TH BIRTHDAY

Adornmonde's 12th Birthday Promotion runs from October 13th, 2026, and has extended to now end at 11:59PM Pacific Time on Sunday, October 25th. Customers receive US$50 off jewelry purchases totaling US$300 or more before taxes and shipping. The discount is applied automatically at checkout; no code is required. If returns bring the order below US$300, the US$50 discount will be deducted from the refund. This promotion cannot be combined with any other discount or promotional code, including first-time customer discounts. Adornmonde reserves the right to modify or cancel this promotion at any time.

CURRENCY & SALES TAX

Even though your order may be displayed in your currency of choice, all orders will be charged United States dollar, USD. Applicable sales tax will be added to all purchases shipping to New York.

Please be aware that the local currency amount we display is an approximation only and may be different from the actual amount you are charged in your local currency. For accurate local currency charges, please contact your financial institution for the exchange rate they will apply at the time of your USD purchase.

PAYMENT OPTIONS

We accept all major credit cards including Visa, MasterCard, American Express, JCB, Discover, and Union pay. We also accept PayPal, Applepay, Alipay and Wechat payments.

PRE-ORDER & MADE-TO-ORDER

Only selected products will be available for pre-order and made-to-order. The expected delivery period will be noted in the description of the product. Please familiarise yourself with the following pre-order and made-to-order terms before completing your purchase:

At the time you place your order, you will be required to pay the full RRP to secure your pre-order and made-to-order purchase.

Due to the pre-sale and made-to-order nature of this type of transaction, you should expect a delayed period between the purchase of the product & the actual delivery of the product.

Delivery dates are subject to change & our customer care team will be in touch should there be any unexpected delays with your order. Standard return & exchange policies apply to all pre-orders. Should you wish to cancel your pre-order and made-to-order email us at customercare@adornmonde.com. Please note that we can not cancel pre-orders within 48 hours of their shipment

PROMOTIONAL CODE & DISCOUNT POLICY

During sitewide promotional events, additional discount codes (including first-time customer offers and other coupon codes) cannot be combined with the promotion. If your order qualifies for the sitewide offer, the promotional discount will be applied automatically.

If you would prefer to use a discount code instead of the sitewide promotion, please wait until the promotional event has ended before placing your order.

Store credits and e-gift cards may still be used as a form of payment unless otherwise stated in the promotion terms.

Some promotions only apply when your order meets a minimum spend or item quantity. This includes sitewide discounts and free gifts with purchase. If you return items from a promotional order and the items you keep no longer meet the offer requirements, the promotion will no longer apply;

For discounted orders, your refund will be recalculated based on the regular price of the items you keep.

For orders that qualified for a free gift, the free gift must also be returned if your order no longer meets the qualifying spend or item quantity. If the gift is not returned, Adornmonde reserves the right to deduct the retail value of the gift from your refund.

CANCELLATIONS

If your order is in stock and not part of our made-to-order range, we can assist with cancellations up to 48 hours before shipment. Please note that a 10% cancellation fee will apply to the final price paid for the items requested to be canceled, excluding any taxes, returns & package protection fees, and shipping charges. If your order is within 48 hours of being shipped, we are unable to cancel it.

Cancellations of made-to-order jewelry are not possible once your order has been placed. Additionally, cancellations of pre-orders, which may be affected by changes in shipment dates, are still subject to cancellation fees.

GIFT CARDS & CREDIT NOTES

Gift cards are redeemable online at adornmonde.com only and are issued in USD. They do not expire and may be used partially, with any remaining balance retained for future purchases. Gift cards are final sale and non-refundable, cannot be redeemed for cash (except where required by law), and cannot be reloaded or resold.

Store credits are issued in the form of gift cards and are subject to the same terms and conditions outlined in this policy.

Earned Gift Cards: Issued to the purchasing customer only and are non-transferable. If the qualifying order is returned (in full or part) and falls below the spend threshold, the gift card will be voided. Not valid on the qualifying purchase.

ORDERING “FINAL SALE” OR “MADE TO ORDER” ITEMS

Items that are marked “Final Sale” or “Made to order” are not eligible for return. These items cannot be returned for refund or credit regardless of how much time has passed since purchase. All “Final Sale” and “Made to order” items are marked as such on the product page. Promo codes or sale coupon codes can not be applied against items on final sale.

Shipment delays may occur from time to time when purchasing “Made to order” items. Customers who order "Made to order" items recognise this and are acknowledged they are unable to request cancellation, returns or refunds because of "Made to order" shipment delays.

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  • Ordering & payment

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  • Contact us

    We love to chat. Contact us here.

  • Shipping

    Shipping rates and delivery for USA orders.

  • International

    Shipping rates and delivery for international orders.

  • Return policy

    How to complete a return. USA & international return policy.

  • Ordering & payment

    How to place an order. Payment options we accept.