Firstly I want to say I almost returned these; even after watching the video I couldn’t get the earrings in, I realized my earring opening was too small even with the tool they sent. So I did some research and ordered a few tools for about $10 each on amazon and was able to successfully get them in without pain and without losing my mind haha. I absolutely love them! I’m glad I was able to find the right tools. If you are interested in these just know you might need some extra tools (I used a taper insertion tool {the gauge was larger than the one the earrings came with}, and a piercing ball grabber to screw the earring into place)